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Program Outline
The Connectors Edge is a focused, practical program designed to equip individuals and teams with the skills to lead impactful stakeholder conversations, both internally and externally. Whether building relationships with colleagues, clients, leaders or wider business relationships, this program develops the confidence, influence, and communication strategies needed to build loyalty, rapport and unlock new business opportunities.
Delivered online or in person, The Connectors Edge suits professionals across all levels who engage with diverse stakeholders and want to strengthen their ability to connect, collaborate, and lead conversations that drive meaningful business outcomes.
Every session is highly interactive, tailored to your organisation’s context, and designed to build lasting communication capabilities aligned with business goals.
The course covers:
🤝 Understanding Stakeholder Needs & Perspectives
🧠 Mindset & Presence for Influential Conversations
🗺️ Developing Strategic Stakeholder Engagement Plans
🗣️ Leading with Clarity and Purpose
💬 Active Listening & Powerful Questioning
🔄 Managing Difficult Conversations & Objections
🌐 Navigating Virtual & Hybrid Communication
🤝 Leading Stakeholders to Mutual Agreement and Beneficial Business Outcomes
Participants will walk away with:
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A clear framework for preparing and leading stakeholder conversations with impact
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Understanding the complexities of internal vs external stakeholders
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Increased confidence to engage diverse audiences and build credibility quickly
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Practical tools to listen actively, ask powerful questions, and handle objections smoothly
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Skills to adapt communication style to different stakeholders and contexts
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Techniques for building long-term trust and loyalty that unlock business opportunities
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Enhanced ability to navigate virtual and hybrid communication challenges
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Real-world practice through interactive sessions that reinforce new skills